The best winback campaigns you’ll ever run.
“A 5% increase in customer retention
can increase your profits 25% to 95%”
Works with your existing tools:
Mary tells you who used to come in every week, 6 weeks, or even every 13.21 weeks, but then stopped.
“Mary identified 250 key customers that we had recently lost and we developed a campaign to re-engage those customers. With Mary, we reactivated over 50% of those customers within 2 weeks!”
— CEO, $3m retail business
It is far easier to re-activate your previous
customers than to bring in new customers.
With Mary, you can have a “personal” relationship with 100,000 customers.
Every transaction, text, email, and visit is modeled on a daily basis.
We use an AI-powered customer journey model to capture the most relevant information about your customers and their buying habits, so you can send them the right offers at the right time.
Integrate your sales with your marketing campaigns for the ultimate customer retention experience.
You can use Mary to go deep: re-examine past campaigns and score them and generate new campaigns to re-activate your lost customers. Mary helps you increase your revenue with real actionable results.
Your point-of-sale data is a goldmine. Use AI to unlock it.
Discover who is coming to your store less or has stopped altogether so you can implement custom promotions to bring them back.
If you have been in business for at least a year, we bet that Mary can help you uncover thousands of lost revenue from disengaged customers so you can recapture their attention and their business.
You know your products. Now you can know your customers, too.
Every transaction, text, email, and visit is modeled on a daily basis.
We use an AI-powered customer journey model to capture the most relevant information about your customers and their buying habits, so you can send them the right offers at the right time.
“We have tried many solutions and have hired data consultants to help us ‘unlock’ our sales receipt data… but nothing we have tried has actually resulted in more sales—until now.
With Mary, we get useful deep analytics that we have been able to use to reconnect with lost accounts in a meaningful and thoughtful way.”
— Co-founder, major Boston retailer
Without customer behavior analytics,
your promotional campaigns are shooting in the dark.
With Mary, you can reach into your data yourself and:
1. Identify and prioritize disengaged customers.
Customer habits vary widely, but with the help of latest AI, Mary can spot patterns that span months or years.
2. Understand customer preferences.
Mary builds an individual, detailed profile for every one of your customers, so you know whether to send them offers for flower, edibles, vape cartidges, or something else entirely.
3. Find out how to reach them.
Mary allows you to create customer subgroups based on which contact information they have available, so you don’t waste your time creating a promo that can’t be delivered.
Kick Your Business into High Gear
You can create promotional offers all day long… but how do you know they work?
Mary tracks who got which offer, and when. And when they come back, we can associate the offer with the change in their behavior, so you know what works.
Whether you use Constant Contact, HubSpot, MailChimp, Klaviyo, direct mail, ads, or someone else for email campaigns, we can analyze your new campaigns and your historical campaigns, so you can learn from what worked in the past and make smarter decisions going forward.
There’s something about Mary…
We’ve been working with data, AI, and analytics for decades. We’ve built solutions for companies big and small, from Fortune 500 to startups.
With Mary, you get the benefit of all that experience at a fixed monthly price.
Contact Us
Interested in working together? You can schedule right onto our calendar and we’ll be happy to discuss your needs.